Terms of Service

1. About Us

These terms apply to services provided by:

• Company: Uveriqo
• Registration: Company registered in England and Wales
• Address: Liverpool, North West/England, United Kingdom
• Email: hello@uveriqo.co.uk
• Phone: +44 7460 029 975

2. Our Services

Uveriqo provides the following services:

• Website design and development
• FREE website offer for qualifying businesses
• Web hosting and maintenance
• Digital marketing services
• E-commerce solutions
• SEO and online marketing
• Branding and graphic design

FREE Website Offer

Our FREE website offer is subject to specific terms and conditions:

• Available to new UK businesses only
• Subject to approval and eligibility criteria
• Includes basic design and functionality as specified
• Ongoing hosting and maintenance fees apply
• Limited to one FREE website per business

3. Acceptance of Terms

By using our website or services, you confirm that:

• You are at least 18 years old or have legal capacity
• You have the authority to enter into agreements
• You agree to comply with these Terms
• All information provided is accurate and complete

4. Service Agreement

Project Scope

Each project will be governed by:

• A detailed project proposal or quote
• Agreed specifications and deliverables
• Timeline and milestone schedule
• Payment terms and conditions

Client Responsibilities

Clients are responsible for:

• Providing accurate project requirements
• Supplying necessary content and materials
• Timely feedback and approvals
• Making payments according to agreed terms
• Obtaining necessary licences for third-party content

Our Responsibilities

We commit to:

• Delivering services as specified in the agreement
• Meeting agreed timelines (subject to client cooperation)
• Providing professional quality work
• Maintaining confidentiality of client information

5. Payment Terms

Pricing and Quotes

• All prices are in GBP (£) unless otherwise stated
• Prices include VAT where applicable
• Quotes are valid for 30 days unless extended
• Additional work outside scope may incur extra charges

Payment Schedule

• Payment terms will be specified in each project agreement
• Typical schedule: 50% deposit, 50% on completion
• Larger projects may have milestone-based payments
• Monthly services billed in advance

Late Payments

• Late payment fees may apply after 30 days
• Services may be suspended for overdue accounts
• Interest charges as per Late Payment of Commercial Debts Act

6. Intellectual Property

Client Ownership

Upon full payment, clients own:

• Custom website design and content
• Written content created specifically for the project
• Custom graphics and branding materials

Our Ownership

Uveriqo retains ownership of:

• Source code and development frameworks
• Proprietary tools and methodologies
• General knowledge and experience gained

Third-Party Materials

• Stock photos, fonts, and other licensed materials remain property of original owners
• Clients must obtain appropriate licences for ongoing use
• We are not responsible for copyright infringement by clients

7. Website Hosting and Maintenance

Hosting Services

• 99.9% uptime guarantee (excluding scheduled maintenance)
• Regular backups (daily for most plans)
• SSL certificates included
• Basic security monitoring

Maintenance

• Software updates and security patches
• Performance monitoring and optimisation
• Basic technical support during business hours
• Additional maintenance available for extra cost

Service Interruptions

We may temporarily suspend services for:

• Scheduled maintenance (with advance notice)
• Emergency security issues
• Non-payment of fees
• Violation of terms of service

8. Warranties and Limitations

Service Warranty

• We guarantee our work will function as specified
• 30-day warranty on new websites for bug fixes
• Warranty does not cover changes to requirements
• Third-party services not covered by our warranty

Limitation of Liability

Our liability is limited to:

• The total amount paid for the specific service
• Direct damages only (no consequential damages)
• Refund or re-performance of defective services

9. Cancellation and Refunds

Client Cancellation

• Written notice required for cancellation
• Work completed to date will be charged
• Deposits are generally non-refundable
• Hosting fees are non-refundable once service begins

Our Right to Terminate

We may terminate services for:

• Non-payment of fees
• Violation of terms or illegal activity
• Abusive behaviour toward staff
• Requests for illegal or harmful content

Refund Policy

• Refunds considered on case-by-case basis
• No refunds for completed work
• Hosting refunds only within first 30 days
• Processing fees may be deducted from refunds

10. Prohibited Uses

Our services may not be used for:

• Illegal activities or content
• Harassment, hate speech, or discrimination
• Spam or unsolicited communications
• Copyright or trademark infringement
• Adult content or gambling (without appropriate licences)
• Malware distribution or hacking
• Pyramid schemes or fraudulent activities

11. Data Protection

We are committed to protecting your data:

• GDPR compliant data handling
• Secure storage and transmission
• Limited access to authorized personnel only
• Regular security audits and updates

For detailed information, see our Privacy Policy.

12. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including:

• Natural disasters or extreme weather
• Government actions or regulations
• Internet or infrastructure failures
• Labour disputes or supplier issues
• Pandemics or health emergencies

13. Governing Law

• These terms are governed by English and Welsh law
• Disputes will be resolved in UK courts
• We will attempt to resolve disputes through mediation first
• Consumer rights under UK law are not affected

14. Changes to Terms

We may update these terms:

• Changes will be posted on our website
• Significant changes will be communicated directly
• Continued use constitutes acceptance of new terms
• Previous terms apply to existing contracts

15. Contact Information

For questions about these terms: